FAQ
Answers, before you ask.
Yes — every batch is independently tested by ISO-17025 accredited labs for identity, purity (HPLC), and endotoxins. A signed Certificate of Analysis is available on every product page and included with your order.
Orders placed before 3PM EST ship the same business day. Domestic orders arrive in 2–4 business days with tracked, discreet packaging. Free shipping over $200.
Lyophilized peptides are stable at ambient temperatures for up to 30 days.
The injectable pens ship in a cold insulated package.
No. We only ship within Canada at this time.
If a product fails purity spec, we replace it at no cost — no questions asked.
If your order arrives damaged, please contact us at info@biostacks.ca and a replacement will be arranged.
Yes. All BioStacks products are strictly for laboratory research and are not intended for human or veterinary use.